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Common Disruptive Student Behaviors and Possible Responses23
 


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Contents

Acknowledgements
Foreword

Using This Resource

I. Preparing to Teach
Planning a course
--Defining Instructional Objectives
--Teaching and Learning Styles: The   Academic Culture
--Choosing and Using Instructional   Materials
--Writing a Syllabus
--Syllabus Checklist
--Using the Syllabus in Class
--Summary of Course Planning
Addressing Students' Needs
--Importance of Knowing Your   Students
--Planning Considerations
--Getting to Know Your Students
--Students of Different Backgrounds
--Students with Disabilities
--Teaching Strategies: Non-Native   Speakers of English
--Creating a Learning Environment
--Dealing with Disruptive Behavior in   the Classroom
--Common Disruptive Student   Behaviors and Possible Responses
--Dealing with Apathetic Students
--Cultural Differences for International   Instructors
--Summary of Addressing Students’   Needs
Teaching Tips
--Organizing Class
--Ways to Be Accessible Outside the   Classroom
--Six Common Non-Facilitating   Teaching Behaviors
--Wireless in the Classroom: Advice   for Faculty
--Summary of Teaching Tips

II. Teaching Methods
The First Day of Class
--When the Class Meets You
--When You Meet the Class
--Diversity the Instructor Brings to the   Classroom
--Conversing with Students with   Disabilities
--Moving Forward
--Summary of the First Day of Class
Lecturing
--Strategies for Effective Learning
--Advantages and Disadvantages of   the Traditional Lecture Method
--Enhancing Learning in Large   Classes
--Chalkboard Technique
--Writing Assignments in the Lecture
--Engaging Women in Math and   Science Courses
--Formulating Effective Questions
--Summary of Lecturing
Discussion
--Brief Overview
--The “Nuts and Bolts” of Discussion
--Facilitating Discussion of Sensitive   Issues
--Encouraging Student Contributions
--Alternative Instructional Methods
--Potential Problems in Discussions
--Summary of Discussion
Expanding Teaching Strategies
--Practical Examples
--Show and Tell
--Case Studies
--Teaching with Case Studies
--Guided Design Projects
--Brainstorming
Group Work
--General Information about Using   Groups
--Group Work in an Introductory   Science Laboratory
Science Labs
--The Role of the Lab Instructor
--What Do the Students Need to   Know?
--The First Day
--Planning and Running a Laboratory
--Safety Procedures
--Summary of Science Labs
Teaching Outside the Classroom

--Tutoring
--Office Hours
--Teaching Students to Solve   Problems
--Advising and Extracurricular   Activities
--Summary of Teaching Outside the   Classroom

Overcoming Misconceptions
--Societal Attitudes and Science   Anxiety
--Misconceptions as Barriers to   Understanding Science
--Common Difficulties and   Misunderstandings

III. Teaching-as-Research
Assessing Student Performance
--Establishing Objectives for   Assessment
--Assessment Primer
--Formulating Effective Methods of   Assessment
--Helping Students Succeed on   Assignments and Exams
--The Why and How of Tests
--Grading Lab Reports, Problem Sets,   and Exam Questions
--Grading Checklist
--Grading Specific Activities
--Grading Writing
--Summary of Assessing Student   Performance
How to Evaluate Your Own Teaching
--Evaluating Your Own Teaching
--A Note on Teaching-as-Research

IV. Appendices
Inspirational Essays
--Mathematics: The Universal   Language of Science
--Transforming Quizzes into Teaching   and Learning Tools
--Teaching My Students to Fish
--Chemistry: The Other Foreign   Language
--Teaching to Different Modes of   Learning
--Notes from a Career in Teaching
Additional Resources
Websites
Graduate Assistant Handbook Outline
--Department- and Institution-Specific   Information
--18 Questions to Have Answered

Works Cited

 

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The following are examples of student behaviors that have the potential to disrupt class or successful learning, along with several possible responses.

Rambling — wandering around and off the subject. Using far-fetched examples or analogies.

  • Refocus students’ attention by restating a relevant point.
  • Direct questions to a group that is back on the subject.
  • Ask how the topic relates to the current topic being discussed.
  • Use visual aids, begin to write on the board, turn on an overhead projector.
  • Say: “Would you summarize your main point please?” or “Are you asking...?”

Shyness or Silence — lack of participation.

  • Change your teaching strategies from group discussion to individual written exercises.
  • Give strong positive reinforcement for any contribution.
  • Involve the shy student by directly asking him/her a question.
  • Make eye contact with the student.
  • Appoint the student to be small group leader.

Talkativeness — knowing everything, manipulation, chronic whining.

  • Acknowledge the comments.
  • Give the student limited time to express his or her viewpoint or feelings, and then move on.
  • Make eye contact with another participant, and move toward that person.
  • Give the person individual attention during breaks.
  • Say: “That’s an interesting point. Now let’s see what other people think.”

Sharp-shooting — trying to shoot you down or trip you up.

  • Admit that you do not know the answer and redirect the question to the group or the individual who asked it.
  • Acknowledge that this is a joint learning experience.
  • Ignore the behavior.

Heckling/Arguing — disagreeing with everything you say; making personal attacks.

  • Redirect the question to group or supportive individuals.
  • Recognize the participant's feelings and move on.
  • Acknowledge positive points.
  • Say: “I appreciate your comments, but I’d like to hear from others,” or “It looks like we disagree.”

Grandstanding — getting caught up in one’s own agenda or thoughts to the detriment of other learners.

  • Say: “You are entitled to your opinion, belief or feelings, but now it's time we moved on to the next subject,” or “Can you restate that as a question?” or “We’d like to hear more about that if there is time after the presentation.”

Overt Hostility/Resistance — angry, belligerent, combative behavior.

  • Hostility can be a mask for fear. Reframe hostility as fear to depersonalize it.
  • Respond to the fear, not the hostility.
  • Remain calm and polite. Keep your temper in check.
  • Don’t disagree, but build on or around what has been said.
  • Move closer to the hostile person; maintain eye contact.
  • Always allow him or her a way to gracefully retreat from the confrontation.
  • Say: “You seem really angry. Does anyone else feel this way?” Solicit peer pressure.
  • Do not accept the premise or underlying assumption, if it is false or prejudiced; e.g., “If by ‘queer’ you mean ‘gay’...”
  • Allow the individual to solve the problem being addressed. He or she may not be able to offer solutions, and will sometimes undermine his or her own position.
  • Ignore the behavior.
  • Talk to the student privately during a break.
  • As a last resort, privately ask the individual to leave class for the good of the group.

Griping — may be legitimate complaining.

  • Point out that you can’t change the policy.
  • Validate the student’s point.
  • Indicate that you’ll discuss the problem with the participant privately.
  • Indicate time pressure.

Side Conversations — may be related to subject or personal. Distracts classmates and you.

  • Don’t embarrass the talkers.
  • Ask their opinion on the topic being discussed.
  • Ask the talkers if they would like to share their ideas.
  • Casually move toward those talking.
  • Make eye contact with them.
  • Comment on the group (but don’t look at them individually).
  • Standing near the talkers, ask a nearby participant a question so that the new discussion is near the talkers.
  • As a last resort, stop and wait.

 
 
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This material is based upon work supported by the National Science Foundation under Grant No. 0227592.
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