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Reaching All Students Resource Book |
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| Potential Problems in Discussions51 | ||||||||||||||
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Acknowledgements I. Preparing to Teach III. Teaching-as-Research IV. Appendices
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Maintaining discussions often means dealing as smoothly as possible with the problems that arise. Here are some common problems with suggestions for how to deal with them. The student who talks too muchA way to approach the avid talker and pull in non-participants is to avoid looking in the direction of the persisting student or to structure the discussion in a way that precludes that person’s participation, e.g., saying “Let’s hear from someone who has not yet contributed.” Instructors might also ask one or more members of the class to act as observers for a few class periods, reporting back their observations to the class. Perhaps assigning the avid talker to the observer role would help the student develop sensitivity. Another technique is to talk to the student individually outside of class. The student who will not talkInstructors need to set clear expectations for participation. It is also important to reinforce participation. A way to approach non-participants is to provide opportunities for small group discussions. Smaller groups may help put some students at ease. A second strategy is to ask opinion questions occasionally (e.g., “How do you feel about this?”). This may encourage participation by reducing students’ fear of answering incorrectly. Another strategy is to have students write out their answers to a question. Having the words written out may make it easier for a shy or fearful person to speak up. The discussion that turns into an argumentIn good discussions, conflicts will often arise. If such conflicts are left ambiguous, they may cause continuing trouble. Here are some ways to resolve them:
Unclear or hesitant commentsThe instructor can encourage students making unclear contributions to give examples and factual evidence of their points. The instructor can also restate points for verification or rejection by the students, or give enthusiastic nonverbal cues and patience. The discussion that goes off trackSome instructors keep discussions on track by listing the questions or issues they want to cover on the board or summarizing the discussion on the board as it proceeds. Stopping and asking a student to summarize where the discussion is at the point it appears to go off track may also help. The student who attacks the instructorWhen students argue for the sake of argument, instructors will usually lose if they take the bait. This situation often occurs when instructors are going over exams or assignments. Students who attack usually want attention, so simply giving them some recognition while firmly moving on often takes care of the problem. If students are simply trying to embarrass the instructor, they may seek to make him or her defensive with such comments as, “How do you really know that…?” or “You’re not really saying that…?” Such questions can be handled by playing boomerang. The instructor might say, “What I’m saying is…, but now I'd like you to share your perspective.” Turning the question back to the questioner forces him or her to take responsibility for his or her opinion. Other ways to handle these situations include:
Instructors can confront the questioner with their reactions to his or her behavior. “I’m uncomfortable with the imprecision of your questions. What I really hear you saying is...”
Instructors can paraphrase the message they heard and check out the accuracy of their assumptions before responding.
Instructors can ask the questioner to explain the context behind the question.
The focus can be on clarifying the assumptions behind the person’s argument and then inviting her or him to see alternative possibilities.
Often, the best strategy is to invite students to come up after class and arrange for a time to talk about the disagreement further, and then move the discussion on to another topic. |
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